Big Ben Suite
Canary Wharf flagship, Thames-view two-bedroom apartment

RRA Phase 1 — live

Ten founding owners. One cohort.
Priced for life.

Month 1 at 0%, 10% thereafter, tiered cleaning guest-paid, and a price lock that never raises.

Apply for a slotSee your indicative yield

Founding cohort open — conversations in progress

The terms

Four commitments, written down.

I

Month 1 at 0%

From the day your listing goes live, the first thirty days run at 0% management commission — the Founding 10 free month. You receive the nightly revenue minus only the platform's own OTA fee. Cleaning passes through to the guest as normal. It gives the operating routine a settled start before the standard rate applies.

II

10% thereafter, locked for life

From month two onwards, we charge 10% of nightly revenue as the management fee. The lock is in your contract, not our goodwill. If the standard Big Ben Suite rate rises in a future review, Founding 10 owners stay at 10% for the life of the management contract.

III

Tiered cleaning, guest-paid

Studio £100, 1 BR £120, 2 BR £140, 3 BR £160 per turnover. All-inclusive of linen, towels, full clean, shampoo, body wash, hand soap, toilet rolls, kitchen essentials and consumables. The owner pays zero. Each fee is charged to the guest at booking via the platform cleaning fee. No pass-through invoices.

IV

Price locked in perpetuity

As long as the property remains under Big Ben Suite management, the 10% commission and the £140 clean fee survive every future price review. The lock stays with the managed property. Leaving the agreement and returning later resets the terms; the lock does not travel with the owner, it travels with the managed property.

Who this is for

Three London landlords
we built the cohort for.

I · Accidental landlord

Inherited, moved, or unsellable in this market.

One outer-London flat, £400k–£900k. The 1 May 2026 Renters' Rights Act commencement, the annual Gas Safety Record and the five-year EICR cycle should not be your weekend reading.

II · Portfolio landlord

Two to ten BTLs, LTD structure, Zone 2–4.

Section 24 squeeze, BTL mortgage stress, Section 21 abolition under the RRA, and the proposed EPC band C minimum from 2028 (MHCLG consultation). Margin matters; the price-for-life lock matters more.

III · Downsizer / equity-release

Central London, £1.5M-plus, ex-primary residence.

Empty-nester retaining the family home for income. Premium guests, full compliance file before first check-in (Gas Safety, EICR, EPC, TDS deposit cap where a tenancy applies), one named steward.

If none of the three reads like you, the eligibility grid below is the quicker filter.

Eligibility

Who this is, and isn't, for.

We accept

  • London properties, Zones 1–3 priority.
  • Compliance-ready: EPC D or better, Gas Safe certificate current, EICR within the last five years.
  • Owner open to a property survey and a 14-day onboarding window.
  • Short, mid and long-term bookings mixed per postcode within the London 90-night rule (standard Hybrid-Let).

We decline

  • Non-London properties go to the wait-list.
  • Properties with major remedial works outstanding (structural, damp, electrical rewire).
  • Owners tied into a conflicting existing management contract with notice not yet served.
  • Properties where the compliance file cannot be assembled before onboarding day one.

Undecided? A 20-minute call tells you in minutes whether we're the right fit.

How it works

Three steps, fourteen days.

  1. Stage I

    Apply

    Submit the form below, or book a 20-minute call with a named person. No account created, no cold-call queue.

  2. Stage II

    Survey & offer

    On-site survey, compliance audit and a one-page written yield offer within 24 hours of the visit.

  3. Stage III

    Sign & onboard

    Sign the management agreement and we onboard in fourteen days. The moment the listing goes live, Month 1 begins free.

Side by side

Founding 10 vs standard rate.

 Standard rate — published at first renewalFounding 10
Month 1 feeStandard rate0%
Month 2+ feeStandard rate — published at first renewal10%
Price lockNot guaranteedYes, for life
GrandfatheringNoYes
Clean feeMarket rateTiered, guest-paid
Setup feeSet at review — published at first renewal£0
Slot exclusivityNone10 slots only

Factual contrast, not a superlative claim. Standard-rate values are subject to the next price review and are not fixed at this page date.

Why now

Before Phase 1.

The Renters' Rights Act 2025 Phase 1 commenced on 1 May 2026 and is now live.1 Every existing assured shorthold tenancy auto-converted to an assured periodic tenancy on commencement day, and the Information Sheet service deadline followed thirty days later. We opened this small cohort around commencement because the owners who onboard during the transition get our full attention for it: tenancy conversion, notice-of-change service, compliance-file assembly and deposit-cap audit, all before the first fee is charged.

The Information Sheet service deadline landed on 31 May 2026 and has now passed.1 Owners who joined the Founding 10 before that date had Information Sheet preparation and service on in-scope tenants included at onboarding, at no extra charge.

Our flagship

The proof we would want to see.

87%

Occupancy

Superhost

Airbnb status

176

Verified reviews

14

Months hosting (since May 2025)

Our flagship. Our proof. The same stewardship applied to yours.

Every number on this page is in our public claim ledger →

Questions

What owners ask.

What if I change my mind during onboarding?
No lock-in until the final management agreement is signed. Up to signature, either side can step away with no fee, no retainer, no obligation.
What if Big Ben Suite raises the standard rate later?
Founding 10 owners are grandfathered forever. The 0%/10% commission structure and tiered cleaning fees are written into your contract and survive every future price review, for the life of the management contract.
What does the tiered cleaning fee include?
Cleaning is charged to the guest, not to you. Studio £100 · 1 BR £120 · 2 BR £140 · 3 BR £160 per turnover. All-inclusive of linen, towels, full clean, shampoo, body wash, hand soap, toilet rolls, kitchen essentials and consumables.
What counts as a "signed" slot that fills the cohort?
A fully signed management agreement. Not a letter of intent, not a verbal. Until the signature lands, the slot is not counted as filled and the remaining-slot count does not move.
Does my property need to be empty to apply?
No. We routinely time onboarding around an existing tenancy end-date, including the Renters' Rights Act auto-conversion window. Bring the tenancy paperwork to the call and we will model the switch.
What happens at slot 11?
The cohort closes. Subsequent owners are welcomed at the standard rate in effect at that time, without the price lock. The Founding 10 language is removed from the live surfaces within 24 hours of the tenth signature.

Apply for a slot

Tell us about your property.

A 20-minute call with a named person. A written offer within 24 hours, if there is a fit. Ten slots only, then we close the door.

No accounts created from this form. One reply from a named person.

Ten slots. Then we
close the door.

Apply now · 24h written offerBook a 20-min call

Sources & substantiation

  1. 1 Renters' Rights Act 2025 (Commencement No. 1) Regulations 2025. legislation.gov.uk/uksi/2025/1354/made. Plain-English guide: gov.uk/government/publications/the-renters-rights-act-information-sheet-2026.
  2. 2 Cohort terms, eligibility and sunset procedure are recorded in our internal offer record, projected publicly in our public claim ledger → (entries #12, commercial terms, and #16, this landing).
  3. 3 Flagship occupancy, rating and review count from the live Airbnb host dashboard for this unit. the live listing.
  4. 4 Comparative published short-let management rates (indicative, April 2026): passthekeys.com/pricing.

All figures indicative. Subject to property survey and compliance file review. London properties only.