AI-native London short-let services
Instant, all-in prices for cleaning, fresh linen and repairs — quoted by AI, done by vetted, insured people you can name. Or have us run the whole property end to end. Canary Wharf flagship today, opening to prime London. 176 verified reviews; written offers in 24 hours.
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Same-day reply on WhatsApp, every day before 22:00 London.
Guests find us onAirbnbBooking.com
Companies House 15855127
Your property, listed where guests are looking
Instant quote · powered by AI
Pick a service, drop in your postcode, and our AI returns an all-in price on the spot — no call-back. A vetted, insured human does the work; a person signs off. Keep your listing, keep your guests, keep 100% of your revenue.
AI for speed · a human you can name
Guray Uzun, Founder of Big Ben Suite
\"The same Guray every guest mentions by name. One point of contact for owners, guests and partners.\"
How we run
Big Ben Suite is operated by AI — named systems that price, schedule, coordinate cleaning, keep the books and watch compliance around the clock, so the standard is the same at 3am as at 3pm. We tell you plainly which systems are live today and which are still rolling out. And nothing irreversible — a payment, a message to a guest, a contract — happens without Guray Uzun, the founder, approving it. The AI is the speed; a person you can name is the accountability.
10
AI systems
6
departments
1
human accountable
Our AI team
Named AI systems run the operational heavy lifting, organised into departments like any company. They are software — told to you plainly, never dressed up as people. “Live” means it runs today; “in rollout” means it is coming online. And every irreversible decision is signed off by a human you can name.
Turnovers, dispatch and field quality
Hephaestus
AI system · liveTurnover orchestrator
Builds the full turnover plan for every booking — fresh linen, clean, photo quality-check — sequenced to finish before check-in.
Can't dispatch a real person or issue a door code alone — a human approves it.
Hermes
AI system · liveDispatch & matching
Matches the nearest vetted, insured provider to each job by area and rating, and lines up a backup if one falls through.
Can't notify a provider without a human tap; never guesses when no one covers an area — it flags it.
Argus
AI system · liveQuality control
Reads the turnover photo checklist against the standard and flags anything below par for a re-clean before a guest arrives.
Can't sign off a stay itself on a borderline case — it escalates to a person.
Pricing and yield
Kairos
AI system · in rolloutDynamic pricing
Today it sets indicative nightly rates from postcode benchmarks; the daily demand-and-events repricing is in rollout.
Can't push a live price change without a bounded rule and human sign-off.
Pythia
AI system · liveYield forecasting
Turns a postcode and bedroom count into a sourced revenue benchmark — ADR, occupancy and long-let comparison, all indicative.
Can't promise a figure — everything is a range, confirmed only on survey.
The open book
Solon
AI system · liveOpen-book accountant
Computes every pound of your monthly statement from your live bookings at the flat 10% rate. It never estimates or rounds up.
Can't move money — every payout is approved by a human.
The rule that keeps a human in control
Themis
AI system · liveCompliance guardian
Checks every action before it happens; anything irreversible — a payment, a message, a contract — is stopped and handed to a person.
Can't be overridden. This is the deny-by-default rule at the centre of everything.
Aegis
AI system · in rolloutRegulatory tracker
Will track your 90-night short-let count, certificate dates and RRA obligations, and warn well before any deadline.
Can't file or renew on your behalf — it prepares; a human acts.
How owners find and vet us
Herald
AI system · liveOwner research
Prepares a sourced, personalised benchmark pack for a prospective owner — every figure traceable to a public source, never invented.
Can't contact anyone — outreach is only ever sent by a named human.
The welcome behind every stay
Iris
AI system · in rolloutGuest concierge
Will draft instant, on-brand answers to common guest questions for a human to review and send.
Can't message a guest on its own — a person sends every reply.
These are AI systems, not people — we tell you plainly and would never pretend otherwise. Every payment, message, contract and deployment is approved by Guray Uzun, the founder. The AI is the speed; the human is the accountability.
Founding Cohort
Founding 10 cohort open before RRA Phase 1. Month 1 at 0%, 10% thereafter, tiered cleaning charged to the guest. Price locked for life.
10 slots · 10 remaining
Our flagship · Our proof
A two-bedroom Thames-view apartment in Canary Wharf, hosted continuously for eleven months. The numbers below are the ones we would want to see from an operator before handing over our own keys.
87%
Occupancy since launch
5.0
Superhost rating
176
Verified guest reviews
11
Months hosting
Occupancy, rating and review count from the Airbnb host dashboard for this unit. Substantiation recorded in COMPLIANCE_SUBSTANTIATION.md.
Three audiences, one roof
I
A small, compliance-led operator for London landlords who want hands-off income without the short-let cowboy stigma. One flagship we steward today, and a cohort of ten we are onboarding before RRA Phase 1. One point of contact, one monthly statement, one written offer within 24 hours of the call.
For landlords→II
Medical visitors, relocating families, London weekenders. A hotel-grade two-bedroom on the Thames with a 5.0 Superhost record, linen rotation, concierge building and the quiet kind of welcome that makes a stay feel uneventful in the best way. Short, mid or long; book the room the way you want to use it.
Stays for medical visits→III
Relocation managers, private hospitals, insurers, family offices. We hold written inventory, a compliance file, specialist insurance and direct-bookings at a preferred rate. If your clients need London accommodation you can sign off on, we are the operator you did not have to invent.
Accommodation partners→Transparent by design
Every claim on this site is either cited inline to a public source or traces back to our flagship host dashboard. We keep a compliance file per unit and supply it on request. Benchmarks are URL-cited from the MHCLG register, ONS, Rightmove and our own calendar export. If a number cannot be sourced, we remove it rather than round it up.
See the open book →Why Big Ben Suite →See the claim ledger →Claim challenge policy →
AirDNA, ONS, Rightmove, MHCLG register, and our own Canary Wharf flagship calendar. All cited or linked.
EPC, Gas Safety, EICR, 90-night tracking, RRA readiness. One file per unit, supplied to the owner.
A named person on the call, a one-page offer the next day. If there is not a fit, we tell you plainly.
10% management, £140 all-in clean charged to the guest. First month free. Price does not move if standard rates move.
Purpose-built tools
RRA readiness
Renters' Rights Act Phase 1 commences 1 May 2026. We are Information Sheet 2026 ready.
Latest thinking
Short-Let Regulation
Tower Hamlets enforcement, the Mayor's register push, and Airbnb's 90-day rule are closing in on Canary Wharf short-let owners. Here is what...
9 min read
Yields & Strategy
A detailed 2026 comparison of Hybrid-Let and traditional Buy-to-Let yields across London, with real Canary Wharf numbers, tax implications, ...
11 min read
Compliance
A plain-English guide to London's 90-day short-let cap — what counts, how enforcement works, fines, borough-level variations, and the mid-te...
10 min read
A 20-minute call with a named person. A written offer within 24 hours. Founding 10 cohort still open.